Refund policy

Thanks for shopping at We Got Your Box. If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original form of payment. You will receive the credit within a 3-5 business days. Please note, depending on your card issuer's policies, this time frame might be longer or shorter.

While we provide free shipping for all of our products, we do not offer return shipping.  Please note, return shipping costs will be deducted from your refund.

Contact us using our contact us form if you have any questions on how to return your item to us.